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Telecom Analyst

Nashville, TN
Classification: Contract
Contract Length: 12-months
Job ID: 12964423
At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  

CereCore is seeking a Telecom Analyst to join our team in Nashville, TN. This individual will work on-site at one of the nation's leading providers of healthcare services, HCA Healthcare.

This position will be responsible for mobile device requests - procurement, billing, upgrades, voice and data plans, repairs and other incidents.

Responsibilities:  ​
  • Place procurement orders as needed including upgrades, adding new service, transfer of service, plan changes, and etc.
  • Provide mobile expense management portal training and documentation for administrators/financial analysts.
  • Run miscellaneous requests, including: billing, upgrade, voice and data detail.
  • Support the maintenance of the telecommunications infrastructure for the enterprise.
  • Work with Mobile Vendors on special requests such as text and data detail.
Position Requirements:
  • Bachelor's degree preferred.
  • 2+ years of experience in Information Services. 
  • Excellent analytical skills to assess business and technical problems.
  • Tangoe Mobile Expense Management Tool experience preferred.
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 

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