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Technical Analyst

Ocala, FL
Classification: Contract
Contract Length: 4-months
Job ID: 13118953

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  

CereCore is seeking a Technical Analyst to join our team in Ocala, FL. This individual will work on-site at one of the nation's leading providers of healthcare services, HCA Healthcare.
 
Summary:
Serve as a primary escalation point for all technical support related issues including - Network / infra support,  help desk support and maintenance tasks.

Responsibilities:
  • Serves as primary point of contact between users and engineering/development staff. 
  • Familiar with a variety of the field's concepts, practices, and procedures. 
  • Relies on experience and judgment to plan and accomplish goals. 
  • Performs a variety of complicated tasks. 
  • May lead and direct the work of others. 
  • A wide degree of creativity and latitude is expected.
Position Requirements:
  • May require a bachelor's degree in a related area.
  • At least 2 years of experience in the field or in a related area.
  • Experience with enterprise software and hardware troubleshooting experience and customer service skills.
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 

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