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Senior Network Engineer

Brentwood, TN
Classification: Contract
Contract Length: 12-Months
Job ID: 14534497

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  
CereCore is seeking a Senior Network Engineer to join our team in Brentwood, TN.

Responsibilities:  ​
  • Install and troubleshoot unified communication applications; internal/external servers, network hardware, and related infrastructure.
  • Provide Move, Adds, and Changes for telephony request to include programming and deploying of end points as well as software groups, system parameters, class of service.
  • Respond to complex and technical user service requests/inquiries that involve problem recognition, research, isolation and resolution. 
  • Collaborate with other teams in designing solutions to solve complex problems.
  • Liaisons with unified communications and telecommunications vendors during trouble determination, evaluation, and resolution and processes all repair orders accurately and quickly to ensure technician response.
  • Interprets network alert and performance management tool output to properly engineer the capacity and resiliency of the unified communications protocols and configurations of the network.
  • Install, troubleshoot and maintain telephony infrastructure to support fax machines and electronic faxing.
  • Install, troubleshoot and maintain interface between Unified Communications infrastructure and facility overhead paging infrastructure.
  • Install and maintain cabling plant infrastructure for Analog telephony installations that are supported on Unified Communications Infrastructure.
  • Ability to comprehend and implement best practices for Unified Communications, analyze routine production problems and select corrective action.
  • Interfaces with customers and senior engineers to translate business acumen and rules into unified communication application requirements and deliverables.
Position Requirements:
  • 3-5 years as a Network Engineer or similar experience.
  • Strong troubleshooting skills and a detailed understanding of core networking technologies
  • Proficient knowledge regarding network design and the different protocols to include routing and switching technologies
  • Proficient knowledge for unified communications with detailed knowledge of Cisco Voice over IP Telephony to include: Call Manager, Unity Connections, Emergency Responder, Presence, Expressway.
COVID-19 Vaccination Requirement
In compliance with the emergency regulation issued by the Centers for Medicare & Medicaid Services (CMS) dated November 5, 2021, and company policy, HCA Healthcare & CereCore affiliate employees and contractors are required to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) by December 5, 2021, or to have applied for a medical or religious exemption. All employees and contract staff must be fully vaccinated, or have an approved medical or religious exemption, by January 4, 2022. You are expected to meet these requirements for vaccination, or to have an approved medical or religious exemption, on your start date.

CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
Awards and Recognition
  • Modern Healthcare selected CereCore as one of the 2020 "Best Places to Work in Healthcare."
  • CereCore wins ClearlyRated's 2020 and 2021 "Best of Staffing" Client and Talent Awards for Service Excellence.
HCA named a 2019 Military Friendly® Spouse Employer for the eighth year in a row.  
Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other. We are committed to fostering a culture of inclusion across all areas of our organization. We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Connect with us on LinkedInTwitter, and Facebook.

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