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Automation Analyst

Nashville, TN · Information Technology
Classification: Contract 
Duration: 12-Months
Job ID: 14621557

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. 
CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  

CereCore is seeking an Automation Analyst to join our team in Remotely or Nashville, TN. This individual will work with one of the nation's leading providers of healthcare services, HCA Healthcare.


Summary:

HCA ITG Automation Analyst are innovative individuals who use creativity and stakeholder partnerships to deliver business value.  Automation Analyst executes on automation efforts of small to medium size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Automation Analyst have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations.  Automation Analysts may receive general supervision and guidance from senior staff.  Automation Analyst may also be sought after to coach/mentor other Automation Analysts/Associate Automation Analysts as their experience grows within HCA

Responsibilities:  ​
  • Elicit and gather requirements for automation projects by working directly with internal and external customers
  • Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
  • Assess and quantify potential benefits of automation for business and technical processes
  • Assist with building automation strategies and frameworks based on planned and prioritized automation work
  • Design, Develop, Execute and Maintain Automated Scripts to specifications
  • Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
  • Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
  • Assist with manual testing as needed to help development team meet schedule commitments
  • Promote, recommend, and implement improvements to automation frameworks and processes
  • Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
  • Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
  • Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
  • Stay informed of automation industry trends and best practices
  • Communicate value of automation to enterprise to both technical and business leadership
  • Works with multiple areas at HCA to ensure understanding of assigned task.
  • Adherence to all HCA standards and policies.
  • Supports development of technical standards.
  • Analyzes user specifications and requirements.
  • Identifies opportunities for process improvements.
  • Works to participate and learn best practices and procedures.
  • Adheres to best practices for software design, retention, documentation, and deployment strategies.
  • Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
  • Gathers and documents business, user, functional and non-functional requirements for in scope products.
  • Establishes and maintains solid business relationships.
  • Actively owns and participates in lifecycle management of assigned applications and infrastructure.
  • May provide afterhours/on-call support for applications.
  • Has the ability resolve simple to complex production support issues.
  • Performs other duties as assigned.
  • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.
Position Requirements:
  • Bachelor's degree or Master's degree preferred
  • 1+ year(s) of experience in a Systems Engineering, Analyst or Developer
  • Ability to write efficient, easy-to-follow documentation on automation tools, scripts, and processes 
  • Ability to evaluate automation utilizing Six-Sigma principles for improvement opportunities
  • Ability to design, develop, and monitor business and technical processes
  • Ability to identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance 
  • Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the company
  • Knowledge of testing best practices and skill in implementing them in SDLC 
  • Knowledge of frameworks and software design patterns used for implementing software solutions 
  • Ability to present and facilitate technical ideas while creating alignment among audience of varying disciplines 
  • Ability to determine alignment of new technologies to HCA strategic roadmap 
  • Ability to elicit and gather requirements for automation projects by working directly with internal/external customers 
  • Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, dive collaboration among the automation community, and be a thought leader at HCA
  • Ability to create project plans, understand dependencies, and drive towards identified milestones 
  • Knowledge of automation landscape, current and future industry offerings, and internal HCA capabilities 
  • Understanding of the HCA technical landscape
  • Skill in using scripts to execute processes 
  • Skill in utilizing GitHub repositories as code repositories and version control 
  • Extensive depth of knowledge in one or more automation domains Preferred
  • Knowledge of how contracting is handled
  • Ability to work, make aligned decisions, plan and accomplish goals without explicit direction/guidance from leadership
  • Knowledge of Artificial Intelligence principles and capabilities and the ability to identify use cases for it 
  • Knowledge of Machine Learning principles and capabilities, and the ability to identify use cases for it
  • Ability to promote, recommend, and implement improvements to automation frameworks and processes 
  • Ability to multitask, managing multiple projects and priorities
  • Ability to be detail oriented and organized
  • Ability to be adaptable and flexible and to handle ambiguity and changing priorities
  • Behavior constituting professional demeanor and positive attitude

CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
 
Awards and Recognition

Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other.  We are committed to fostering a culture of inclusion across all areas of our organization.  We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
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