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Technical Analyst

Ocala, FL

Classification: Contract
Contract Length: 5-Months
Job ID: 14853532

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  

CereCore is seeking a Technical Analyst to join our team in Ocala, FL.  This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.

Responsibilities:  

  • Reviews, analyzes, and evaluates information technology systems operations.
  • Provides PC imaging assistance, hardware/software troubleshooting and ticketing resolution.
  • Determines user needs and requirements and recommends ways to improve systems.
  • Serves as primary point of contact between users and IT department staff.
Position Requirements: 
  • Exceptional customer service skills.
  • Will require occasional local travel to onsite facilities.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Windows troubleshooting and Cisco experience a plus.

CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care.

Awards and Recognition Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other.  We are committed to fostering a culture of inclusion across all areas of our organization.  We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Connect with us on LinkedInTwitter, and Facebook.

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