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Digital Publishing Specialist

Nashville, TN
Classification: Contract
Contract Length: 6-months 
Job ID: 14898862

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. 

CereCore is seeking a Digital Publishing Specialist to join our team Remotely.

Responsibilities:   
  • Assists in timely and accurate website content publishing in a centralized content management system.
  • Participates in the web content publishing process: determine the best content publishing solution based on established publishing guidelines and best practices, and details provided by our internal customers.
  • Observes web content and publishing best practices, style guide standards, brand standards, and legal requirements in the content publishing process to assure quality and accuracy.
  • Ensures publishing activities follow digital accessibility best practices and WCAG 2.0 guidelines.
  • Collaborates with development managers to create and migrate content for project launches.
  • Performs user acceptance testing for new websites, enhancements to content management systems, and general maintenance.
  • Audits websites for adherence to established standards, publishing processes, accuracy, and compliance issues.
  • Ensures service levels are met on publishing requests through our ticketing system.
  • Directs unresolved content issues to the next level of support.
  • Records events and problems and their resolution in ticketing system documentation.
  • Provides clients updates on ticket status.
  • Liaising with clients to identify and define small scale project requirements, scope and objectives
  • Communicates daily with internal and external teams, clients, and vendors regarding project tasks and tickets.

Position Requirements:
  • Demonstrated experience with web publishing processes, content management systems and related tools.
  • Strong sense of web site layout and design. Experienced in principles of mobile and responsive layouts.
  • Proficient in HTML, CSS, Adobe Photoshop, Adobe Acrobat, Outlook, Word, Excel, PowerPoint, and photo editing.
  • Familiarity with digital accessibility best practices and WCAG 2.0 guidelines (preferred).
  • Knowledge of web accessibility guidelines and best practices.
  • Excellent organizational skills and attention to detail, including multitasking and time-management
  • Excellent written and verbal communication skills with the ability to effectively interact with all clients and stakeholders throughout organization.
  • Successful history of balancing priorities simultaneously, while working under tight time constraints and meeting deadlines.
  • Track record of learning and applying new technologies quickly.
  • Proven client support experience, customer-orientated and ability to adapt/respond to different types of personalities.
     
CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care.

Awards and Recognition
Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other.  We are committed to fostering a culture of inclusion across all areas of our organization.  We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Connect with us on LinkedInTwitter,
 and Facebook.

 

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