Classification: Contract-to-Hire
Contract Length: 6-Months
Job ID: 15480377

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. 

CereCore is seeking an Regional Technology Lead to join our team in Franklin, TN.

Responsibilities:  ​

• Installs, configures, and maintains multiple servers and workstations, ensuring proper integration with other computer systems.
• Installs, configures, and maintains multiple routers, switches, and voice gateways, ensuring proper integration with other systems.
• Installs, configures, and maintains all IT rack equipment such as a UPS and other facility peripherals.
• Plans and implements specialized equipment such as pumps and dosing equipment.
• Conducts regular review of floor plans and or blueprints to identify low voltage layouts and equipment placement for proper deployment strategies.
• Conducts testing of low voltage installations with specialized tools.
• Deploys new hardware and works closely with other IT teams to validate outcomes of new hardware.
• Analyzes the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Configuration, support and administration of IT closets and IT racks at hospitals and clinics.
• May lead or guide the work of other staff engaged in similar functions.
• May handles support calls as needed.
• Maintains working knowledge of current industry standards in systems administration, industry security regulations and low voltage.

Position Requirements:

• Associate degree in Information Technology or equivalent work experience.
• 2+ years hands-on technical roles.
• Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint. 
• Working knowledge of various Windows client operating systems. 
• Working knowledge of low voltage cabling
• Experience with MS Active Directory account provisioning, Exchange account administration.
• Experience with MS Office 365 account and licensing.
• Experience with networking technologies.
• Experience with virtualization/server technologies.
• Experience with telephony systems including, but not limited to, RingCentra
• Ability to work in both independent and team environments
• Strong analytical, conceptual, and problem-solving skills.
• Solid grounding in core enterprise applications, including SQL, Email, Active Directory and Networking.
• Strong understanding of information processing principles and practices.
• Excellent architecture and technical support documentation skills.
• Excellent verbal and written communication skills.
• Demonstrated ability to effectively analyze and resolve problems and be assertive in presenting solutions.
• Ability to organize and set priorities according to situational demands and work effectively under stress and with minimal supervision.
• Ability to travel to locations throughout the US, complete the tasks at hand in a timely manner.
• Demonstrated skill in providing a high level of customer satisfaction to end-users.
• Knowledge of office administration procedures with the ability to operate most standard office equipment.
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames.  Ability to adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the organization.
• English sufficient to provide and receive instructions/directions.

CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
 
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