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Senior Project Manager – Case Management

Nashville, TN
Classification: Contract-To-Hire
Contract Length: 6 Months
Job ID: 15673961

Location: Hybrid Remote/On-Site x3 days a week at 2555 Park Plaza, Building 3, Nashville, TN  37203
   
At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. 

CereCore is seeking a Project Manager to join our team in Nashville, TN. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.

Overview:

The Senior Project Manager will work under the direction of the Director Project Management to support multiple projects in meeting their deliverables and objectives. This role will be responsible for developing task plans and monitoring task completion.  Additionally, the Senior PM will be responsible for communicating deliverable status, both verbally and written, to project stakeholders.  The position requires solid communication skills to lead project teams, as well as to interface with other departments (including IT&S), business partners, and leadership.

This position sits within the Case Management Group which is responsible for clinical case management, utilization services and clinical documentation improvement. Projects are focused around process improvement, process efficiencies and automation opportunities across hospital case management. Today there are about 300 case managers in hospital facilities doing care coordination and discharge planning. The business challenge is focused on “How do we move patients through the system from triage, care, outpatient” through improvements to capacity planning and throughput. Projects are centered around this area and applying automation and doing more systematically with data and with AI.

Responsibilities:
 
  • Organizes project activities into manageable work efforts for team members and determines an effective approach to completing the work, as outlined in project plan.
  • Ensures standardization and consistency across projects.
  • Manages and communicates a clear project scope and motivates team members.
  • Manages business owner(s) and team member(s) relationships to accomplish project activities.
  • Assists with the development and management of project scope, timelines and quality of deliverables.
  • Prioritizes CM project management work based upon the needs of the business and in accordance and alignment with CM organization strategy.
  • Proactively manages the deliverables and change management processes for assigned projects.
  • Builds and maintains strong, effective working relationships with a variety of stakeholders throughout the CM organization.
  • Creates and maintains CM Project Management calendars.
  • Coordinates and assists with Rapid Design Sessions.
  • Assists team members to clarify task assignments, milestones, and deliverables.
  • Proactively identifies and escalates project issues and risks.
  • Assists with the creation of toolkits to support field-based implementations.
  • Works efficiently in a matrix environment.
  • Develops a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.
  • Executive Presence – Championing the organization’s mission and values in an authentic manner; demonstration a poised and confident demeanor that reassures others and commands respect.
  • Analytical Skills & Decision Making - Highly skilled at researching highly complex issues,  formulating alternatives, analyzing benefits and risks, and facilitating groups through a critical thinking process to arrive at a solution.
  • Working Independently - Working independently and in conjunction with other individual and departments in situations of high complexity to achieve company goals.  Trusted to work within predefined goals and independently design and execute approaches that meet those goals.
  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Building Trust – Meets commitments.  Communicates information upwards accurately even when the information is bad news.  
  • Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Customer Focus – Making customers and their needs a primary focus on one’s actions; developing and sustaining productive customer relationships.
  • Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
  • Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.
  • Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  •  
Position Requirements:
 
  • 3-5+ years project management experience managing multiple projects to completion, preferably in healthcare operations or systems-oriented environments.
  • Experience with system/process implementations preferred
  • HCA and HCA-based systems knowledge preferred
  • Excellent interpersonal skills and the ability to work within a highly matrix environment is a must
  • Excellent communication and presentation skills, both written and verbal
  • Nashville based
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
 
Awards and Recognition

Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other.  We are committed to fostering a culture of inclusion across all areas of our organization.  We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
Connect with us on 
LinkedInTwitter, and Facebook.

#Dice
Classification: Contract-To-Hire
Contract Length: 6 Months
Job ID: 

Location: Hybrid Remote/On-Site x3 days a week at 2555 Park Plaza, Building 3, Nashville, TN  37203
   
At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. 

CereCore is seeking a Project Manager to join our team in Nashville, TN. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.

Overview:

The Senior Project Manager will work under the direction of the Director Project Management to support multiple projects in meeting their deliverables and objectives. This role will be responsible for developing task plans and monitoring task completion.  Additionally, the Senior PM will be responsible for communicating deliverable status, both verbally and written, to project stakeholders.  The position requires solid communication skills to lead project teams, as well as to interface with other departments (including IT&S), business partners, and leadership.

This position sits within the Case Management Group which is responsible for clinical case management, utilization services and clinical documentation improvement. Projects are focused around process improvement, process efficiencies and automation opportunities across hospital case management. Today there are about 300 case managers in hospital facilities doing care coordination and discharge planning. The business challenge is focused on “How do we move patients through the system from triage, care, outpatient” through improvements to capacity planning and throughput. Projects are centered around this area and applying automation and doing more systematically with data and with AI.

Responsibilities:
 
  • Organizes project activities into manageable work efforts for team members and determines an effective approach to completing the work, as outlined in project plan.
  • Ensures standardization and consistency across projects.
  • Manages and communicates a clear project scope and motivates team members.
  • Manages business owner(s) and team member(s) relationships to accomplish project activities.
  • Assists with the development and management of project scope, timelines and quality of deliverables.
  • Prioritizes CM project management work based upon the needs of the business and in accordance and alignment with CM organization strategy.
  • Proactively manages the deliverables and change management processes for assigned projects.
  • Builds and maintains strong, effective working relationships with a variety of stakeholders throughout the CM organization.
  • Creates and maintains CM Project Management calendars.
  • Coordinates and assists with Rapid Design Sessions.
  • Assists team members to clarify task assignments, milestones, and deliverables.
  • Proactively identifies and escalates project issues and risks.
  • Assists with the creation of toolkits to support field-based implementations.
  • Works efficiently in a matrix environment.
  • Develops a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”.
  • Executive Presence – Championing the organization’s mission and values in an authentic manner; demonstration a poised and confident demeanor that reassures others and commands respect.
  • Analytical Skills & Decision Making - Highly skilled at researching highly complex issues,  formulating alternatives, analyzing benefits and risks, and facilitating groups through a critical thinking process to arrive at a solution.
  • Working Independently - Working independently and in conjunction with other individual and departments in situations of high complexity to achieve company goals.  Trusted to work within predefined goals and independently design and execute approaches that meet those goals.
  • Adaptability – Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Building Trust – Meets commitments.  Communicates information upwards accurately even when the information is bad news.  
  • Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Continuous Learning – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
  • Customer Focus – Making customers and their needs a primary focus on one’s actions; developing and sustaining productive customer relationships.
  • Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
  • Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Stress Tolerance – Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.
  • Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  •  
Position Requirements:
 
  • 3-5+ years project management experience managing multiple projects to completion, preferably in healthcare operations or systems-oriented environments.
  • Experience with system/process implementations preferred
  • HCA and HCA-based systems knowledge preferred
  • Excellent interpersonal skills and the ability to work within a highly matrix environment is a must
  • Excellent communication and presentation skills, both written and verbal
  • Nashville based
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
 
Awards and Recognition

Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other.  We are committed to fostering a culture of inclusion across all areas of our organization.  We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
Connect with us on 
LinkedInTwitter, and Facebook.

#Dice
 
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