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Software Specialist

Remote, USA
Classification: Direct Hire
Job ID: 15694175
At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  
CereCore is seeking a Software Specialist to join our team Remotely. 

Responsibilities:  ​
  • Troubleshoot application issues.
  • Troubleshoot errors within the system identified by end users and resolve within application configuration or work with application developer (vendor or in-house) to resolve, if custom interface.
  • Configure the system to support application and business workflow to meet business / operational needs.
  • Resolve tickets and keep IT ticket tracking application updated.
  • Evaluate/modify/build templates within the business application.
  • Work with end users to understand their business requirement for the system application to optimize its use.
  • Work with remote users in multiple site and work with vendors of applications supported.
  • Test and deploy application configurations and solutions from development to production environments.
  • Create and maintain business requirements, technical documentation, test plans, and deployment plans.
  • Assist users in design/modification of reports to meet business needs
Position Requirements:
  • Bachelor's degree or equivalent experience. Bachelor's degree in IT application development field or Health Data preferred.
  • 3+ years of experience supporting an EPM-system or EHR-system. 1 + years of business analysis experience. NextGen Ambulatory, Athena or HST applications preferred
  • Strong knowledge of Microsoft Office applications and their capabilities. Experience with SQL-query tools is helpful. Experience working in an environment under SOX compliance guidelines & regulations is also beneficial.
  • General understanding of the Healthcare Industry is a plus.
  • Moderate travel may be required. Valid driver's license required.
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
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