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Senior Product Analyst

Nashville, TN
Classification: Contract
Duration: 18-months
Job ID: 15923520
At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care.  CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  
CereCore is seeking a Senior Product Analyst to join our team in Nashville, TN. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.

Provide guidance and functional expertise for HCA’s use of Enterprise Health Workforce Health and Safety application

  • Manage business and product requirements
  • Lead efforts to support the Workforce Health and Safety program at HCA
  • Work closely with key business resources to identify and document requirements for new technology configuration and deployment
  • Participate in solution design activities to ensure all business requirements are understood and properly addressed
  • Contribute as needed to the preparation and execution of the testing phases of this effort
  • Assist in the deployment of vendor enhancements and other changes
  • Serve as a product expert for all products in the Workforce Health and Safety application and all of its integrated systems
  • Support the application from a product perspective to ensure it is operational and successfully meeting the business requirements
  • Ensure that all product changes and enhancements are properly managed and implemented
  • Keep business partners update on active issues and efforts to resolve
  • Provide technical guidance during the development, implementation, support and maintenance of integrations
  • Serve as a key contact for all vendors associated with Workforce Health and Safety
  • Work closely with business partners to translate highly technical information and activities into meaningful knowledge to support decision making
  • Provides afterhours/on-call support as needed
  • Performs other duties as assigned
  • Research and resolve issues identified in systems and interfaces
  • Determine root cause for problems and implement improvements  
  • Leads and mentors junior team members 
  • 5+ years of relevant experience
  • Experience implementing new technology solutions for large/complex organization
  • Well-developed communication skills
  • Create quality work products in the form of presentations, Visio, and documentation targeted to specific audiences
  • An IT product analyst background with business intelligence and reporting
  • Experience with third party device integration is a plus
  • Workforce Health and Safety experience is a plus
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 
Awards and Recognition

Our Commitment to Diversity and Inclusion
We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other.  We are committed to fostering a culture of inclusion across all areas of our organization.  We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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