Role:                Business Analyst
Location:         London, United Kingdom - Hybrid
Contract:         12 Month FTC
Job ID:             

CereCore is seeking a Business Analyst to join our team. This individual will work Remote (with weekly travel to our London office).
 for one of CereCore's clients.

Responsibilities:

• The Business Analyst provides day to day production support for implemented Electronic Health Record and Enterprise Scheduling software production applications. Core responsibilities include:
  • Building, maintaining, scheduling provisions, and reporting of data needed.
• This position reports to the Manager Ambulatory Central Scheduling

• ​​​​With general guidance, this position is responsible for supporting implemented EHR & Scheduling software applications.
• Builds, maintains, and updates the scheduling templates for all providers with in the medical group for all locations and specialties.
• Works collaboratively with Physicians, Providers, Practice Managers, Administrators, Division Chiefs, and staff to maintain continuity of scheduling and desired outcomes for utilization management.
• Programs, tests, and maintains physician/resource templates for scheduling as well as troubleshoots system issues.
• Grants access to users as well as linking physicians to schedules and locations.
• Provides technical assistance and training to users for the Enterprise Scheduling system. Documents and executes training plans for integration into departmental standards
• Troubleshoots template issues and escalates to IT Revenue Cycle partners when appropriate Level II support is needed.
• Assesses overall scope of scheduling requests and deliverables to identify system impacts and estimates for level of effort.
• Provides as needed training to users for system/template capabilities and developing of requests/changes to schedules when appropriate for improved outcomes.
• Builds scheduling new locations & resources.
• Modifies provider schedules as needed for management of provider schedules.
• Primary resource for bulk manual rescheduling of appointments.
• Reports system management issues.

CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 

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