At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.
CereCore is seeking an Epic HIM Analyst to join our team hybrid out of Jupiter, FL.
GENERAL RESPONSIBILITIES: The Epic HIM Analyst is the primary support contact for the HIM application, including the areas of Deficiency Tracking, Coding, Release of Information, and Identity management. They coordinate all issues for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Responsibilities include, but are not limited to, the following:
Acting as the primary support contact for the application's end‐users
Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.
Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
Identifying and implementing requested changes to the system
Serving as a liaison between end users' workflow needs and Epic implementation staff.
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones.
Prior analyst experience working with HIM systems.
Work history/knowledge of HIM workflows and procedures (e.g., chart tracking, release of information, deficiency tracking and coding).
Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines.
Prior experience with the Epic HIM system a plus
Prior experience with understanding workflow within clinical departments and interacts operationally with other areas of the organization, such as ordering physicians, the billing office, and medical records.
Understanding of the integration or interfaces that will exist between Epic applications.
Preferred but not required certification in Epic
Preferred knowlede of HIM workflows and procedures
Preferred but not required clinical background
Bachelor’s Degree preferred or a combination of college education relevant experience.
TEAM MEMBER COMPETENCIES: Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.
CereCore (formerly known as Parallon Technology Solutions) was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. CereCore is a private company, which is wholly-owned subsidiary of Hospital Corporation of America (HCA).