Classification: Contract
Contract Length: 3 months
Job ID: 16202875
 
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.

CereCore is seeking a Technical Analyst to join our team in Lake City, FL.

Responsibilities 

• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area.
• Familiar with standard concepts, practices, and procedures within a particular field.
• Relies on limited experience and judgment to plan and accomplish goals.
• Performs a variety of tasks.
• Works under general supervision; typically reports to a project leader or manager.
• A certain degree of creativity and latitude is required.

What are 3 must have / desired traits/experience that the Manager would most like to see?

1. Experience troubleshooting HP laptops, HP multifunction printers, Dell desktop/thin-client devices, accessory devices (must have)
2. Experience working with a ticketing/incident management system (desired)
3. Good communications, presentation, and customer service skills (must have)

• Is this position remote/onsite? -   onsite
• If on-site  - is the position located in a patient-care facility? yes, at Lake City Hospital
• What is the planned work schedule for this contractor (work hours)?   Mon-Fri, approximately 8:30a-5:00p