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Technical Primary Care and Outpatient Business Analyst

London, UK
Role:                Technical Primary Care and Outpatient Analyst
Location:          Hybrid, London, United Kingdom
Contract:          12 – 18-month FTC

About us:
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. 

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions creating a vital link that ultimately drives the delivery of high-quality care.  We are a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare. 

The role:
CereCore is seeking a Primary Care and Outpatient Analyst Role to join our team based in London, UK

Responsibilities: ​
  • Works with our Clinical Leads and Subject Matter Experts to perform technical analysis of business and end-user needs
  • Documents requirements for business solutions within primary care and outpatient settings.
  • Evaluates current departmental procedures/processes and makes recommendations for proposing and/or re-engineering to best utilise capabilities of business systems and enhance departmental productivity, performance and accuracy
  • Participates in training sessions and workshops to educate self and then confidently shares expertise with clinical and administrative staff on best practices and documentation requirements to ensure the EHR meets the needs of our stakeholders
  • Analyses data, trends, specifications and processes across the primary care and outpatient facilities within HCA.
  • Works with HCA EHR Primary Care and Outpatient Technical Lead, SME’s & teams across sites: to verify findings and ensure proposed solutions are fit for purpose, are patient-centric, and embed best practices with the patient at the core of our business.
  • In conjunction with the Technical Change Lead - co-ordinates implementation of departmental systems, including completion of workflow analysis and establishment of benchmarks.
  • Works with Programme Primary Care Ambulatory workstream and other workstreams to advance planning, designing and building of exemplary functionality of the new EHR system. Confidently identifies opportunities to automate routine processes.
  • Liaises with other internal and external colleagues and stakeholders in a proactive manner to ensure most current and complete information is available to appropriate end users.
  • Assists the Organisation to ensure that appropriate integration/interfaces with other internal and external systems are identified, assessed and are fit for purpose.
  • Participates in the planning, testing and validation of pathways before safe transfer of data to the live EHR system.
  • Continually investigates innovative ideas and technological concepts, to improve current systems and develop efficient processes.
Position Requirements:
Essentials
  • Certification or evidence of relevant experience in implementing technological change and/or business analysis.
  • Previous experience in scoping or mapping requirements for digital health implementation projects within the UK healthcare setting
  • Intermediate computer skills including proficiency in key applications including Visio, Excel and MS Teams
  • Analytical skills with the ability to interpret data, identify trends and provide actionable insight for process improvement
  • Detail oriented approach to reviewing documentation, process maps and requirements.
  • Experience and ability of working in a fast-paced agile team environment
  • A self-starter, with a passion for learning and development
Desired
  • Bachelor’s degree preferred
  • Clinical and related pathways analysis and redesign.
  • Previous experience in Electronic Health Record implementation projects in a business analyst, technological build or operational capacity
  • Front-facing stakeholder management skills and exposure to Project Agile environments
Life at CereCore:
  • Complete freedom and autonomy to work how you want to
  • Encouraged to build collaborative relationships
  • Involvement in decision-making and helping drive results
  • Self-Leadership and promotion of continuous professional growth
  • 600+ Clinical and Technical Professionals
  • 400+ Hospitals Supported
  • 3500+ Care Settings Supported
Company Benefits:
  • Competitive salary
  • 25 days holiday (plus 8 Bank Holidays)
  • Pension
  • Life insurance
  • Core Critical Illness Cover (£10K)
  • Health assessment
  • Personal accident insurance
  • Private GP service
  • Private dental
  • Travel Insurance
  • Buy / Sell annual leave
  • Cycle to work scheme
  • Dining cards
  • Will writing
  • Season ticket loan
  • GymFlex
CereCore Awards:
  • Three-time winner of Modern Healthcare’s Best Places to Work in Healthcare Award
  • Three-time winner of ClearlyRated’s Best of Staffing and Talent Awards (Only 2% of the nation's staffing firms have this recognition)
  • Silver Stevie® Award Winner for Achievement in Customer Satisfaction in The 20th Annual American Business Awards®
  • Five-Star Best Practice MEDITECH Infrastructure as a Service (IaaS) provider (This industry-defined standards assessment rated us as a premier hosting provider for the past five years).
  • MEDITECH-Ready Certified designation validates our expertise and capabilities to deliver solutions across all areas and versions of the MEDITECH solution.
  • Participant in ServiceNow Partner and Service Provider Partner Programs
  • Hundreds of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more.
  • Hundreds of professional clinical certifications including nursing, health informatics, pharmacy, radiology and doctorates
CereCore is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to create a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. We are an equal opportunity employer. We provide equal opportunities without regard to race, colour, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws.
We thank all applicants for applying



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