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Pharmacy Expanse Education Support Team Member

Multiple Cities, Florida
Classification: Contract
Contract Length:  Start ASAP, Multiple Go lives
Job ID: 16279696

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.  

CereCore is seeking a Pharmacy resource to join our team. This person must be a Pharmacist or a Pharmacy Technician.  This team member is a training resource who will support the facility during go live time periods,+ 80% Travel to Florida. 

Responsibilities:  ​
  • Position requires a detailed understanding of Pharmacy EMRs functionality, facility clinical workflow, and the coordination of care teams that takes place throughout the facility. 
  • Serve as at the elbow support for the providers and their assigned department in the facility. 
  • Support other implementation tasks as needed to support the overall program goals. 
  • Provide support to clinical and operational process behaviors as part of the go-live process
  • Provide one-on-one guidance with physicians, nurses, and other staff to assist with questions or procedures
  • Identify and resolve issues to client staff members.
  • Act as a point of escalation contact.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Experience in clinical implementations.
  • In-depth knowledge of health care practices in hospital and or physician group settings.
  • Prior Go Live Support experience.
  • Ability to interact and work with physicians, nurses and all levels of management and staff.
  • Prior Experience providing clinical elbow to elbow support
  • Self-motivated, detail-oriented, problem solver
  • Required travel to the facility with the majority of their time spent in patient care units.
  • May require COVID-19 & Flu Vaccine
  • Every other weekend work is expected leading up to and during the go live period.
  • Team members will be assigned to either day or night shift 
CereCore was formed in 2001 as a shared service business within a large hospital operator.  We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care.



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