Role: Senior Consultant Systems Analyst

Location: Hybrid, London, United Kingdom

Contract: 12 – 18-month FTC

About us:

CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organisations align business and IT strategies to improve processes and patient care.

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions creating a vital link that ultimately drives the delivery of high-quality care. We are a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.

Responsibilities

Technical Analysis and Documentation:

• Collaborate with Medical Change Leads and Subject Matter Experts (SMEs) to perform detailed technical analysis of business and end-user needs.
• Document comprehensive requirements for business solutions, ensuring alignment with healthcare regulations and best practices.
• Evaluate current departmental procedures and processes, recommending re-engineering strategies to optimise system capabilities and enhance productivity, performance, and accuracy.

System Build and Implementation:

• Work with HCA EHR Medical Change Leads, SMEs, and cross-site teams to ensure proposed solutions are built and fit for purpose and patient-centric.
• Coordinate the implementation of departmental systems, including completing workflow analysis and ensuring smooth integration with other internal and external systems.
• Build and develop system functionality following technical specifications sheets.

Testing and Validation:

• Support clinical teams through unit testing and integrated testing phases of the EHR implementation.
• Coordinate and facilitate testing activities, ensuring thorough evaluation and clinical validation of the EHR system's functionality and workflows.
• Identify and address issues arising during testing, collaborating with technical teams and stakeholders for prompt resolution.
• Participate in the planning, testing, and validating pathways before the safe transfer of data to the live EHR system.

Training and Knowledge Transfer:

• Participate in and lead training sessions and workshops to educate clinicians on best practices and documentation requirements.
• Work closely with the training and development team to facilitate effective knowledge transfer from the clinical build team.
• Contribute clinical expertise to developing comprehensive training materials and programs for end-users.
• Ensure clinical staff are adequately prepared for the transition to the new EHR system, providing ongoing support and guidance.

Process Improvement and Optimization:

• Continuously evaluate processes and workflows related to the EHR implementation, identifying areas for improvement and optimisation.
• Support the planning and operationalisation of cutover and go-live activities as clinical leadership directs.
• Collaborate with cross-functional teams to implement process enhancements and streamline operations, fostering a culture of continuous improvement.

Innovation and Technological Advancement:

• Investigate innovative ideas and technological concepts to improve current systems and develop efficient processes.
• Identify opportunities to automate routine processes, enhancing the functionality of the new EHR system and supporting exemplary patient care.

Qualifications and Requirements:

Essential:

• Certification or evidence of relevant experience in implementing technological change and/or business analysis.
• Previous experience in scoping or mapping requirements for digital health implementation projects within the UK healthcare setting.
• Intermediate computer skills, including proficiency in key applications such as Visio, Excel, and MS Teams.
• Analytical skills with the ability to interpret data, identify trends, and provide actionable insight for process improvement.
• Detail-oriented approach to reviewing documentation, process maps, and requirements.
• Experience and ability to work in a fast-paced agile team environment.
• A self-starter with a passion for learning and development.

Desired:

• Bachelor’s degree preferred.
• Previous experience in Electronic Health Record implementation projects in a business analyst, technological build, or operational capacity.
• Front-facing stakeholder management skills and exposure to Project Agile environments.
• Effective communication and interpersonal skills, with the ability to engage diverse stakeholders and facilitate knowledge sharing.
• Proficient in using electronic health record systems and comfortable with technology adoption.
• Adaptable and initiative-taking, with a solutions-oriented mindset and the ability to thrive in a dynamic environment.
• Excellent problem-solving and analytical skills, with the ability to identify and address complex issues.
• Familiarity with healthcare regulations, standards, and best practices related to electronic health record systems.

CereCore Awards:

• Three-time winner of Modern Healthcare’s Best Places to Work in Healthcare Award
• Three-time winner of ClearlyRated’s Best of Staffing and Talent Awards (Only 2% of the nation's staffing firms have this recognition)
• Silver Stevie® Award Winner for Achievement in Customer Satisfaction in The 20th Annual American Business Awards®
• Five-Star Best Practice MEDITECH Infrastructure as a Service (IaaS) provider (This industry-defined standards assessment rated us as a premier hosting provider for the past five years).
• MEDITECH-Ready Certified designation validates our expertise and capabilities to deliver solutions across all areas and versions of the MEDITECH solution.
• Participant in ServiceNow Partner and Service Provider Partner Programs
• Hundreds of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more.
• Hundreds of professional clinical certifications including nursing, health informatics, pharmacy, radiology and doctorates

CereCore is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to create a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. We are an equal-opportunity employer. We provide equal opportunities without regard to race, colour, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws.

We thank all applicants for applying.