Classification: Contract-to-Hire
Contract Length: 12 months 
Job ID: 16518555

CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.

CereCore is seeking a Product Analyst to join our customer in Nashville, TN. 

The Associate Product Analyst will support applications and gain knowledge of specific business areas in order to lead and facilitate resolution of issues affecting software applications and IT services to meet business needs. The Associate will collaborate with various IT organizations in order to resolve issues affecting business operations, utilize strong analytical, communication, and interpersonal skills to effectively advance solutions, resolve issues, and articulate risks. The candidate will collaborate with senior-level Product Analysts, developers, and engineers.

This is an onsite, and the analyst will be required to be onsite in the Capitol View Office in Nashville, TN.

This position would benefit from having a background in Group Purchasing Organization and/or Supply Chain, specifically in the areas of contracting, data mastering, procurement, distribution, inventory control, and accounts payable in a healthcare setting.

Major Responsibilities:

Operations

Research and triage operational issues
Implement lessons learned from issue resolution
Provide status updates and proper communication
Support SLA’s and manage documentation maintenance
Demonstrate a commitment to deliver great customer service and products of excellent quality
Understands when issues have sensitive timelines and has a sense of urgency
Strive for continuous improvement through analysis
Governance & Process Improvement

Additional Qualifications

Ability to communicate succinctly and in a variety of media 
Excellent customer service skills
Proven strong critical thinking skills
Meticulous attention to detail
1 - 3 years of experience on increasingly challenging projects in business, or systems analysis or systems development 
Must be able to take initiative, be self-motivated, have a strong sense of accountability and be highly dependable
Must be organized, have the ability to prioritize multiple projects and adapt to the workload
Ability to be creative and innovative in a complex technical environment
Demonstrated ability to prepare and maintain documentation
Competency in MS Office Suite and MS operating system
Willing to work extended hours when required for an implementation
Participates in on-call rotation during evenings, weekends, and holidays
Performs other duties as assigned
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:
High School Graduate/Equivalent - Required
Bachelor's degree - Preferred

Equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors:

Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. - Required

Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect - Required

Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. - Required

Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. - Required

Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. - Preferred

Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. - Required

Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. - Required

Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. - Required

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.