CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.
CereCore is seeking an Epic Willow Ambulatory Analyst to join our customer remotely.
Responsibilities
Under the direction of an Application Manager, the Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications
They design, build, test, and support new applications and modules within their portfolio and/or service line
The Analyst must achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures and constraints of the clinical or business operation supported by the application
The Analyst works with business owners, vendors, and ISS team members to evaluate and recommend solutions to complex problems and requests
Special Pharmacy Programs Supported (including by not limited to): Specialty Pharmacy, Medication Data Exchange for Drug Limited Program, Contract Pharmacy, 340B Program, IDS Pharmacy, Medication Reconciliation, Medication Therapy Management
Ability to research, organize, analyze, and synthesize data to support effective decision making
Requirements
Must be Willow Ambulatory certified
Broad and/or in-depth knowledge of multiple areas of focus in application specialty areas
Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation
Must be detail oriented and have a knack for probing for information, in order to fully understand the underlying needs that influence how a system should be configured/ organized
Ability to work effectively as a team player and work with people of all backgrounds, at all levels
Effective leadership skills and strong customer service orientation
Superior organizational skills
Strong written and verbal communications skills, with the ability to convey technical information to all levels of application users in a specific, clear, and concise manner
Must be able to recognize problems, evaluate, and refer to the appropriate channels for action
Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with business owners, team members, and management
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status