Classification: Contract-to-Hire Contract Length: Indefinite Job ID: 15426374 At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.
CereCore is seeking an EHR Support Analyst II OR to join our team Onsite at John Randolph Medical Center.
Surgical Profile Verification process
Resolves incomplete documentation, working with facility to update.
Resolves Item/Implant Not in System issues, and Case Cancellation/Deferring issues.
Reviews Hold Accounts
Works with the Division EHR Support Team to monitor, and facilitate new module/application testing and Implementation for the facility
Facilitates and manages maintenance of facility-specific dictionaries including Big Board, Delay Code, Cancellation Code, Outcome Code, Access, Physician Privileges, Inventory, Anesthesia, Preference Cards, Schedule, Resource, Procedure Severity Group, Time Charge Rule, and other standard dictionaries as defined.
Provides input to customize base division policies and procedures, training, and best practices for use within the Facility
Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical Applications including but not limited to Surgical Symphony, Censitrac, InvivoLink, and Tissue Tracker.
Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed.
Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans.
May develop clinical application reports as needed
Performs quality audits and tracks metrics related to clinical application use
Promotes system security and patient confidentiality and helps ensure compliance
Coordinates the execution and use of tools for audits
Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
Adheres to Code of Conduct and Mission & Value Statement
Participate in special projects as needed and performs other duties as assigned
Bachelor’s degree preferred
Minimum of three years of experience in clinical application support or related clinical work experience
Understanding of clinical operations and processes
Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
Demonstrated ability to establish and build strong relationships across a broad range of personality types
Excellent leadership and teaching abilities
Understanding of reporting tools functionality and capabilities
Must be able to drive to assigned sites to complete work
CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care. Awards and Recognition
Modern Healthcare selected CereCore as one of the 2020 "Best Places to Work in Healthcare."
CereCore wins ClearlyRated's 2020 and 2021 "Best of Staffing" Client and Talent Awards for Service Excellence.
HCA Workplace Measures Up & Earns Computerworld 2017 "Best Places to Work in IT Award," an award we’ve earned since 2009.
HCA has been named a Military Friendly® Employer for the eighth year in a row. We're proud to hire and support our nation's veterans – and proud of our employees.
Our Commitment to Diversity and Inclusion We believe excellence in healthcare starts with a foundation of inclusion, compassion and respect for our patients and each other. We are committed to fostering a culture of inclusion across all areas of our organization. We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.